Confirm in Device Manager > Display Adapters that the controller is listed as "Microsoft Basic Display Adapter", if not, repeat steps 2 through 4.Uninstall the driver, the Intel® Graphics Control Panel and Intel® Graphics Command Center from Control Panel > Programs and Features. (If the Intel® Graphics Control Panel and Intel® Graphics Command Center are not listed in Control Panel, please look for them in the Apps & Features Windows* list and uninstall them from there).Disconnect from the Internet so no new drivers are automatically installed by Windows Update.Download the latest DCH driver in the following link and save it on the computer.I was able to see on the system report that the driver version installed for the Intel(R) HD Graphics 530 is the 26.20.100.6890, so I would like to ask you if you can perform the update to the latest version available (26.20.100.6912) and check if the issue persists.įor this driver installation, please uninstall first the driver that it's already on the system, following these steps: Please share the outcomes and the information requested. Restart your computer and check if the plan selected is still Maximum Performance.After these steps, proceed to change the power plan from the Intel® Graphics Command Center and apply the changes.Split the power options on the Intel® Graphics Power Plan and select the power plan desire for " On Battery" and "Plugged in".Click on the Intel® Graphics Settings tab.Click on the Change Advanced Power Settings option.Look for Edit Power Plan on the Windows* search bar and select the result that will take you to the Control Panel.Since you mentioned that you have tested changing the Power plan from the Control Panel, I would like to know if you have tested changing the power settings for the power adapter in Advanced Settings, specifically for the graphics adapter? Please attach the document to the next post.You can save the file to any accessible location on your computer. To save your scan, click Next and click Save.Click the menu where it says summary to change to Detailed View.Please run the Intel® System Support Utility to have the details about the hardware and software details:. In order to provide you with the best recommendation to fix the issue I would like to ask you for the following details: Thank you for posting on the Intel Communities.
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